Ensuring That in Texas,
Students Come First

About The Office

The Office serves as an intermediary among the state’s institutions of higher education, the Legislature, and the public regarding institutional governance and student success. The Office receives and, if necessary, investigates complaints and feedback submitted to this website.

Ombudsman
Complaint Portal

Submit a Statutory Complaint under the specific statutes set forth in the “About the Office” section of this website.

THECB
Student Complaints

Submit a Student Complaint under the existing Texas Higher Education Coordinating Board complaint process.

Ombudsman Feedback Portal

Submit other feedback regarding a public institution of higher education not covered by the complaint processes.